Class Policies

  •  Fees for classes and private lessons are to be paid by cash or credit card through the front desk. 

  • Registration is not complete until the student has signed up and paid, at least 2 days prior to the class/private lesson time. Your registration reserves a class or private lesson timed/space: without it, time/space is not available.

  • All materials for classes, except needles/hooks, are required to be purchased from the Yarn Outlet during the first class session, or there will be an additional 35% fee paid to the shop. If taking a private lesson you may bring your own things.

  • Please be on time; let the instructor and/or the shop know if you will not attend. There will be no rescheduling of a missed class unless the instructor has changed the class time. 

  • Private lessons must be rescheduled with the teacher within 4 hours of scheduled lesson start time or you will be charged the full lesson fee.  Private lessons will only be rescheduled a maximum of 2 times. After this, there will be no refund of lesson fees. 

  • Private lessons may be purchased as a class session pack. However, these classes must be scheduled and completed within a three month period. 

  • You may bring a beverage, but may not eat during class. Instructors may require that cell phones be turned off during class. 

  • Please do NOT bring children or guests with you; we only have room for those who have registered and paid for space. 

  •     Cancellations and refunds must be done 2 days prior to the class/private lesson start. As per store policy, store credit may be given for supplies purchased (except needles and books) within 3 months of purchase.

  •     Out of respect for other customers and teachers who may have sensitivities, please be aware and eliminate any smoke or strong chemical smells that may linger on your person.   

Yarn Outlet LLC : 416 S 8th St Colorado Springs, CO : (719) 227-3665

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