Return and Store Policies

Returns
 
Returns will be processed for store credit or even exchange only.
 
Returns must be within 3 months of purchase with original receipt if the yarn is still being sold here. 
 
No refunds will be given.
 
**Please note: Yarn must be in new condition, with ball band in place, unused, and free of smoke and chemical smells.
 
NO RETURNS :
 
Close-out/clearance yarns (marked with an orange sticker on the info tag)
 
Needles/notions (Including broken bamboo/wood needles size 2 and smaller)
 
Patterns/magazines/books/booklets
 
Yarn purchased during a sale is not returnable.
 
Bagged yarn and Kits are not returnable
Store Policies
 

For purchases totalling $10.00 or LESS, we can only accept cash.

 

For purchases OVER $10.00 we accept VISA, MasterCard, Discover, American Express and debit cards.

 

We DO NOT accept Checks.

 

All sealed bags/boxes of yarn are 15% off  shelf price.

 

All books are 25% off (does not include booklets, individual patterns, or magazines).

 

All Brown Sheep marked "Seconds" are 20% off. (Most are marked with the discounted price.)

 

We ask that children stay beside their parent or guardian while in the store.

 

No smoking, food or beverages (with exception to a closed-top beverages during class); we do not have a public restroom.

 

Animals are not allowed in the store with exception of Service Dogs. (Therapy Dogs and Emotional Support Dogs are not allowed.)

Yarn Outlet LLC : 416 S 8th St Colorado Springs, CO : (719) 227-3665

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