Yarn Outlet

Return and Store Policies

Returns

 

Returns will be processed for store credit or even exchange only.

 

Returns must be within 3 months of purchase with original receipt(printed or digital) if the yarn is still being sold here. 

 

No refunds will be given.

 

**Please note: Yarn must be in new condition, with ball band in place, unused, and free of smoke and chemical smells.

 

NO RETURNS :

 

Close-out/clearance yarns (marked with an orange sticker on the info tag)

 

Needles/notions (Including broken bamboo/wood needles size 2 and smaller)

 

Patterns/magazines/books/booklets

 

Yarn purchased during a sale is not returnable.

 

Bagged yarn and Kits are not returnable

Store Policies

 

For purchases totalling $10.00 or LESS, we can only accept cash.

 

For purchases OVER $10.00 we accept VISA, MasterCard, Discover, American Express and debit cards.

 

We DO NOT accept Checks.

 

All sealed bags/boxes of yarn are 15% off  shelf price.

 

All books are 25% off (does not include booklets, individual patterns, or magazines).

 

All Brown Sheep marked "Seconds" are 20% off. (Most are marked with the discounted price.)

 

We ask that children stay beside their parent or guardian while in the store.

 

No smoking, food or beverages (with exception to a closed-top beverages during class); we do not have a public restroom.

 

Animals are not allowed in the store with exception of Service Dogs. (Therapy Dogs and Emotional Support Dogs are not allowed.)