Return and Store Policies
Returns will be processed for store credit or even exchange only.
Returns must be within 3 months of purchase with original receipt(printed or digital) if the yarn is still being sold here.
No refunds will be given.
**Please note: Yarn must be in new condition, with ball band in place, unused, and free of smoke and chemical smells.
NO RETURNS :
Close-out/clearance yarns (marked with an orange sticker on the info tag)
Needles/notions (Including broken bamboo/wood needles size 2 and smaller)
Yarn purchased during a sale is not returnable.
Bagged yarn and Kits are not returnable
For purchases totalling $10.00 or LESS, we can only accept cash.
For purchases OVER $10.00 we accept VISA, MasterCard, Discover, American Express and debit cards.
We DO NOT accept Checks.
All sealed bags/boxes of yarn are 15% off shelf price.
All books are 25% off (does not include booklets, individual patterns, or magazines).
All Brown Sheep marked "Seconds" are 20% off. (Most are marked with the discounted price.)
We ask that children stay beside their parent or guardian while in the store.
No smoking, food or beverages (with exception to a closed-top beverages during class); we do not have a public restroom.
Animals are not allowed in the store with exception of Service Dogs. (Therapy Dogs and Emotional Support Dogs are not allowed.)